Terms and Conditions
Welcome to the Closet Gems website (the "Site"). This document outlines the terms and conditions ("Terms") that govern your use of our Site and the services we offer. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our Site.
1. Acceptance of Terms
By using this Site, you affirm that you are at least 18 years old or that you are using the Site with the consent of a parent or guardian. You are responsible for ensuring that all persons accessing the Site through your internet connection are aware of these Terms and comply with them.
2. Changes to Terms
Closet Gems reserves the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the Site following any changes signifies your acceptance of the revised Terms. We encourage you to review these Terms periodically.
3. Use of the Site
3.1 Eligibility
You must be at least 18 years of age to use this Site. By using the Site, you represent and warrant that you are at least 18 years old.
3.2 Account Registration
To purchase products or access certain features of the Site, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to update your information as necessary. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3.3 User Conduct
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else's use and enjoyment of the Site. Prohibited behavior includes, but is not limited to:
- Engaging in any form of harassment, threatening behavior, or abuse.
- Uploading, posting, or transmitting any material that is defamatory, obscene, offensive, or otherwise objectionable.
- Using any automated means to access the Site for any purpose, including harvesting emails or collecting information.
4. Product Information and Pricing
4.1 Product Availability
All products are subject to availability. Closet Gems reserves the right to discontinue any product at any time without notice. We strive to display accurate product descriptions and images; however, we do not warrant that product descriptions, colors, or other content on the Site are accurate, complete, or error-free.
4.2 Pricing
All prices are listed in USD and are subject to change without notice. Closet Gems makes every effort to ensure that pricing information on the Site is accurate, but we cannot guarantee that errors will not occur. If a product is listed at an incorrect price due to typographical error or similar mistake, Closet Gems reserves the right to refuse or cancel any orders placed at the incorrect price.
5. Orders and Payment
5.1 Order Acceptance
All orders placed through the Site are subject to acceptance by Closet Gems. We may, in our discretion, refuse or cancel any order for any reason. If we cancel an order after you have already paid for it, we will issue a full refund.
5.2 Payment Methods
We accept various payment methods as indicated on the Site. By providing your payment information, you represent and warrant that you have the legal right to use the payment method you provided. You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred, including, without limitation, all applicable taxes.
6. Shipping and Delivery
6.1 Shipping Policy
Shipping options, rates, and times will be indicated at the time of checkout. We aim to ship your order promptly. Closet Gems is not responsible for any delays in delivery caused by factors beyond our control, such as natural disasters, strikes, or other unforeseen events.
6.2 Risk of Loss
All purchases made through the Site are made pursuant to a shipping contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
7. Returns and Refunds
At Closet Gems, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may return unworn, unwashed items within 30 days of receipt for a full refund or exchange.
7.1 Return Process
To initiate a return, please contact our customer service team at [email protected]. We will provide instructions on how to return your item.
7.2 Non-Refundable Items
Certain items may be non-refundable, such as items declared final sale or those that have been customized or personalized. Please check product descriptions for specific return policies.
8. Intellectual Property
All content on the Site, including but not limited to text, images, graphics, logos, and software, is the property of Closet Gems or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without prior written consent from Closet Gems.
9. Limitation of Liability
To the fullest extent permitted by law, Closet Gems shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or any products purchased through the Site, even if Closet Gems has been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless Closet Gems and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or in connection with your use of the Site or your violation of these Terms.
11. Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts located in United Kingdom.
12. Entire Agreement
These Terms constitute the entire agreement between you and Closet Gems regarding your use of the Site and supersede all prior agreements and understandings, whether written or oral, regarding the subject matter herein.
13. Contact Information
For any questions or concerns about these Terms or the Site, please contact us at:
Email: [email protected]
Phone: +449587753222
Address: Warehouse, 42-56 Seven Dials, Earlham St, London WC2H 9LJ, United Kingdom
Thank you for choosing Closet Gems!